Customer Care Information
Interior designers, design professionals, and architects are all welcome to participate in our program. We also offer custom programs for hospitality and large scale projects.
We require the following information in order to set you up as a Design Trade partner with Gray Malin:
- Company Name
- Contact Name/s
- Email Address
- Copy of your current resale certificate
We offer our Design Trade partners a base discount of 25%. Additionally, we offer tiered discounts up to 30% depending on order volume. Please contact email@example.com for more details.
- Discount on retail prices
- Access to a dedicated team member
- First access to private sales
- First look at new product launches and collections
Our VIP Program is for Design Trade partners that meet an annual spend threshold. Once in the program, our VIP designers receive a 30% discount on all future orders, no matter the order value. For more information on how to become a VIP Design Trade partner, please contact firstname.lastname@example.org.
In 2018, the Supreme Court of the United States ruled in favor of the state in South Dakota v. Wayfair, Inc. This ruling overruled the physical presence rule, which previously allowed online retailers to collect sales tax in states in which they were located. Because of this ruling, states now require online retailers to collect and remit sales tax in the states in which they are shipping goods. For more information on this decision and why and how we collect sales tax (or exempt sales tax), please visit these links with our Tax Compliance Partner, Avalara. For further questions not answered here, please email email@example.com